Dunkin’ has more drive-thrus in the US than Starbucks and is consistently one of the fastest. Starbucks has longer wait times but is adding double lanes and new tech. See more stories on Insider’s business page.
Is it faster to go through Starbucks drive-thru or inside?
Both McDonald’s and Dunkin’ have Starbucks beat when it comes to drive-through speediness. Comparing coffee order drive-thru times, Dunkin’ came out on top with an average order time of 2.90 minutes, while Starbucks was at the bottom just behind Panera with 4.44 minutes.
Why does the Starbucks drive-thru take so long?
Starbucks CEO Howard Shultz has admitted that the wait time at Starbucks is not as swift as it used to be, but they’re working on it. With the growing usage of ordering via the mobile app, register lines have shortened, but it’s taking even longer to get your drink, as the baristas are swamped with simultaneous orders.
Is it faster to go into Starbucks?
The Starbucks drive-thru is enormously convenient, but it’s not always the quickest option when you’re in a hurry. Often it seems as through the Starbucks drive-thru is actually slower than going into the store.
Are drive thrus faster than going in?
During quiet hours, we have strong evidence suggesting the drive thru is faster. We can also make the conclusion from our observational study that drive through and walking in times are not significantly different during busy hours.
Can you walk through a drive-thru at Starbucks?
Here’s what you can expect: We are pausing the use of all seating, including both the café and patio areas. Customers can still walk up and order at the counter, through the “order ahead” feature in the Starbucks app, via the drive thru and use delivery. We will have a modified condiment bar in all stores.
Do you tip Starbucks drive through?
Starbucks drive-thru workers receive fewer tips than in-store employees. When someone orders a drink inside a Starbucks, they’re often face-to-face with a tip jar that can’t be ignored. … Employees further noted that they don’t really expect tips except for large orders or on major holidays.
How long is the wait time for Starbucks?
Starbucks estimates the typical wait time given in the app will average around 3-5 minutes at most stores, with the window depending on the number of mobile orders in the queue and what a person’s order entails.
How long should a Starbucks drive through take?
Starbucks isn’t included in all of QSR’s surveys, but in 2018 Bloomberg found the average wait time for the drive-thru was 4.44 minutes, one of the slowest in the industry.
Why is Dunkin Donuts drive-thru so slow?
We’re grateful that most Dunkin’s have drive-thru windows because of their convenience but sometimes, they can really slow things down for the employees working the window. … Drive-thrus run on a timer so the more you order the more our time goes down.”
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How accurate is Starbucks wait time?
A very casual correlation is found with a study of Starbucks store’s wait times, of around 4.5 minutes. The best coffee serving time I’ve encountered has averaged around 2-3 minutes, even in peak hours.
How is Starbucks better than Dunkin Donuts?
Starbucks has built a more premium brand than Dunkin’ Donuts. Starbucks offers a more extensive menu and more product customization, which is reinforced by writing each customer’s name on the side of their cup.
How can I get faster at Starbucks?
- Order your food first. …
- Specify what size drink you want at the start of your order, not at the end. …
- Specify if you want an iced drink at the start of the order. …
- State your extras before saying the actual name of drink.
What is the slowest fast food restaurant?
Still, Chick-fil-A remains by far the slowest. The next slowest drive-thru, Arby’s, is over a minute and a half quicker, and the quickest, KFC, is almost twice as fast.
Why drive-thrus are bad?
Drive-throughs are traffic nightmares.
The flip side of revenue is expenses, and drive-throughs also impose more costs on your city than a lot of other things that could occupy the same piece of land. One reason is that they are absolutely massive local traffic generators.
Who has the fastest fast food?
Taco Bell is winning the drive-thru wars—the beloved Mexican chain averages about 4 minutes and 28 seconds per visit, making it the fastest drive-thru in the country. However, the speed comes at a price, and Taco Bell’s order accuracy score is at the lower end of the top ten with 86.7%.