What does delay mean on UPS tracking?

This message does not mean that your shipment is behind schedule or stopped moving, it simply means that the tracking label might not be scanned for a while. We display the Next Expected Tracking Event so you can rest assured that your shipment is still moving even though no new tracking scans may appear for a while.

How long can UPS delay a package?

If you are a UPS My Choice® member, The UPS Store and other UPS Access Point locations can hold your package for up to seven calendar days at no additional charge. Customer centers can hold your package for up to five business days.

Why would a package be delayed?

Truck breakdowns, accidents, traffic challenges, natural disasters, changes in carrier routes, severe weather, and staffing fluctuations in Post Office facilities are just a few unusual reasons why your package may be delayed.

What happens if my UPS package is delayed?

UPS promises an on-time delivery guarantee for most service types. If your package is delivered late even by a minute, according to the UPS money-back guarantee, you are entitled to a UPS refund.

What do I do if my UPS package is delayed?

What is mean delay?

1a : the act of postponing, hindering, or causing something to occur more slowly than normal : the state of being delayed get started without delay. b : an instance of being delayed apologized for the delay a rain delay. 2 : the time during which something is delayed waited out a delay of 30 minutes. delay.

What is delayed delivery?

Delivery of a certificate after the day on which delivery would occur with a regular-way contract. Delayed delivery is sometimes specified by the seller when the order to sell is entered. See also seller’s option contract.

How do you respond to a delayed delivery customer?